Privacy Policy — InverterHybrid.com

1. Information We Collect

Information you provide directly:

• Contact form submissions: Name, email address, and message content when you use our contact form or submit a correction request
• Calculator inputs: System size, city, and consumption estimates entered in our Solar Calculator tool — this data is processed locally in your browser and is not transmitted to our servers
• Comments: If you submit comments on our content, we collect your name, email address, and comment text

Information collected automatically:

• Usage data: Pages visited, time spent, referring URL, browser type and version, operating system, screen resolution
• IP address: Collected for security purposes and approximate geographic analytics (city/country level only — we do not track precise locations)
• Device information: Device type (desktop/mobile/tablet), browser language settings

We do not collect: financial information, CNIC numbers, electricity account numbers, or any sensitive personal data. We do not require account registration to access any content on InverterHybrid.com.

2. How We Use Information

We use collected information for the following purposes only:

• Service delivery: To display content correctly for your device, browser, and geographic region
• Communication: To respond to contact form submissions, corrections, and inquiries
• Site improvement: Aggregate analytics to understand which content is most useful, identify technical issues, and improve site performance
• Security: To detect and prevent abusive traffic, spam form submissions, and malicious access attempts
• Legal compliance: To comply with applicable Pakistani law and any valid legal process

We do not use your information for: advertising targeting, sale to third parties, marketing profiling, or any purpose not listed above.

3. Cookies & Analytics

Essential cookies:

We use essential cookies required for website functionality — session management, security tokens, and user preference storage (e.g. dark/light mode if applicable). These cannot be disabled without breaking site functionality.

Analytics cookies:

We use Google Analytics to understand aggregate site usage. Google Analytics collects anonymized usage data — we have configured it with IP anonymization enabled. Analytics data is used only in aggregate form and is never linked to individual identities.

No advertising cookies:

InverterHybrid.com does not use advertising networks, tracking pixels, retargeting cookies, or any third-party advertising technology. We do not display third-party advertisements.

Managing cookies:

You can disable non-essential cookies through your browser settings. Note that disabling all cookies may affect site functionality. For Google Analytics opt-out: install the Google Analytics Opt-out Browser Add-on.

4. Third-Party Services

InverterHybrid.com uses the following third-party services, each with their own privacy policies:

• Google Analytics: Website traffic analytics — Google Privacy Policy
• WordPress.com / Hosting provider: Website hosting and content management — server logs may contain IP addresses per standard web server practice
• Cloudflare (if applicable): CDN and security service — may process request data per Cloudflare's privacy policy

We do not integrate with: social media tracking pixels (Facebook, Twitter/X, TikTok, etc.), advertising networks, affiliate tracking networks, or data broker services. If we add any third-party service in the future, this policy will be updated before implementation.

5. Data Storage & Security

Contact form data and comments are stored on our WordPress hosting infrastructure. We implement standard web security measures including: HTTPS encryption for all data transmission, regular software and plugin updates, access controls limiting data access to authorized personnel only, and regular security scans.

No method of internet transmission or electronic storage is 100% secure. While we implement commercially reasonable security measures, we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify affected users in accordance with applicable law.

Data retention:

• Contact form submissions: retained for 12 months then deleted unless legally required to retain longer
• Analytics data: retained per Google Analytics default settings (26 months)
• Server logs: retained for 30 days then automatically purged

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information (subject to any legal retention requirements)
• Objection: Object to processing of your personal information for specific purposes
• Portability: Request personal information in a machine-readable format

To exercise any of these rights, contact us at privacy@inverterhybrid.com. We respond to all requests within 30 days.

7. Children's Privacy

InverterHybrid.com does not knowingly collect personal information from children under 13 years of age. Our content is directed at adult Pakistani consumers making solar energy decisions. If you believe we have inadvertently collected information from a child under 13, contact us immediately at privacy@inverterhybrid.com and we will promptly delete such information.

8. Policy Updates & Contact

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be announced on our website with at least 30 days notice before taking effect. The "Last updated" date at the top of this page indicates when the policy was last revised.